FREQUENTLY ASKED QUESTIONS

What is TOS?

TOS (The Own Style) is more than just a streetwear brand. It's a statement of self-identity. Born from over 14 years of building style through art and design fused with urban culture. Each garment is the result of rigorous textile curation where every detail tells an authentic story.

What makes TOS different?

We don't follow trends — we create them. Each piece is born from an authentic vision, with maximum quality materials, extreme attention to detail, and designs that have soul. TOS is for those who don't imitate but blaze their own trail. Premium streetwear with real identity.

Where does TOS's inspiration come from?

From the streets, from the asphalt, from urban nights where the city comes alive. From graffiti culture, urban art, music, and everything that forms the essence of authentic urban life. Each collection captures real moments, energies, and vibes. Our designs merge neon art, futuristic aesthetics, and streetwear culture into garments that tell stories.

What kind of products does TOS offer?

Premium streetwear designed to stand out:

• Oversized hoodies of the highest quality with unique prints
• Premium t-shirts with exclusive designs
• Sweatshirts with high-end embroidery and prints
• Limited edition garments with original urban art

Each product combines comfort, durability, and unique design. We only sell what we create — 100% authentic, 100% TOS.

What is the quality of the garments?

Premium in every sense. We use:

• Airlume combed and ring-spun cotton for superior softness and durability
• Heavyweight fabrics (280-320 GSM) for greater resistance and perfect drape
• High-quality DTG (Direct-to-Garment) printing techniques with eco-friendly inks
• Professional embroidery with high-strength threads
• Reinforced seams for greater durability
• Pre-shrunk fabric to maintain the original fit

Each garment is made to last for years, not just seasons.

What is the fit of the garments?

Our garments have an oversized unisex fit, designed for maximum comfort and authentic urban style. The relaxed cut allows freedom of movement without losing structure. We recommend checking the size guide for each product to find your perfect fit. If you prefer a more fitted look, consider ordering one size down.

Do you offer a size guide?

Yes. Each product includes a detailed size chart with:

• Chest width
• Total length
• Sleeve length
• Shoulder width

All measurements are in centimeters. If you have any doubts, contact us and we'll help you choose your perfect size.

Do you ship internationally?

Yes. TOS ships to multiple countries worldwide. Shipping times vary depending on the location:

• Spain: 3-5 business days
• Europe: 5-10 business days
• International: 10-20 business days

We work with trusted fulfillment partners to ensure your order arrives in perfect condition with premium packaging.

How much does shipping cost?

Shipping costs are calculated automatically at checkout based on your location and the weight of the order. We offer free shipping on orders above a certain amount (check active promotions in the store).

Can I track my order?

Absolutely. Once your order is shipped, you will receive an email with the tracking number and a link to track your package in real-time. This way, you'll know exactly where your TOS is at all times.

What is the return policy?

We want you to be 100% satisfied with your purchase. If something isn't right, contact us within the first 30 days of receipt, and we will find a solution.

Conditions:

• The garment must be unworn, unwashed, and with original tags
• You must provide proof of purchase
• Return shipping costs are borne by the customer (unless it's our error)

Review our complete return policy for more details.

How do I care for my TOS garments?

To maintain the premium quality of your garment for years:

• Machine wash cold (max. 30°C / 86°F)
• Inside out to protect prints and embroidery
• Gentle cycle with mild detergent
• Air dry (avoid tumble drying)
• Do not use bleach or harsh chemicals
• Iron on low heat inside out if necessary
• Do not dry clean

By following these care instructions, your TOS will last for years while maintaining its original quality.

Do you release new collections?

TOS operates via drops and limited collections. Each release is carefully designed, produced in limited quantities, and launched when it's perfect — we don't follow conventional fashion calendars.

Follow us on social media and subscribe to our newsletter to not miss any exclusive drops.

Are the garments limited edition?

Many of our pieces are limited production. Once sold out, they are not reproduced. This guarantees exclusivity and authenticity. If you see something you like, don't wait — it might not come back.

Can I customize a garment?

Currently, we do not offer individual customization. Each TOS design is a carefully created piece of urban art to maintain its visual and conceptual integrity. What you see is what you get — authentic and without modifications.

Do you collaborate with artists?

TOS is born from urban art and streetwear culture. We are open to collaborations with artists who share our vision and values. If you are an artist and want to collaborate, contact us with your portfolio and proposal.

Can I contact TOS directly?

Of course. We are here for whatever you need:

• Email: [info@tos.com]
• Instagram:[@theownstyleshop]
• Contact form on the website.

We respond personally because TOS is a real brand, made by real people who live and breathe urban culture.

What does "The Own Style" mean?

It means your style, your rules. Not following others' paths, but creating your own. TOS is for those who build their identity from authenticity, without imitating, without copying. Just being themselves. For those who don't follow trends — they create them.

Do you offer discounts or promotions?

Occasionally, we launch special promotions, exclusive discount codes for newsletter subscribers, and offers on limited drops. The best way to stay informed is to:

• Subscribe to our newsletter
• Follow us on social media
• Check the store regularly

Do you accept returns on customized or sale products?

Sale or limited edition products follow the same return policy (30 days, unworn, with tags). However, due to their limited nature, we recommend carefully checking sizes before purchasing.

Are the garments unisex?

Yes. All our garments have a unisex design with an oversized fit that works for everyone. Streetwear has no gender — only style.

Where do the materials come from?

We work with certified suppliers who meet ethical and quality standards. Our textiles are of European and American origin, guaranteeing traceability and responsibility throughout the production chain.

Is TOS sustainable?

We are committed to quality over quantity. We produce garments that last for years, not seasons, reducing textile waste. We use eco-friendly printing techniques (DTG with water-based inks) and work with partners who share responsible production values.

Do you have a physical store?

Currently, TOS operates 100% online to reach everyone worldwide. This allows us to offer more competitive prices and global access to our brand. We are evaluating pop-ups and events in the future — follow us on social media to stay updated.

Do you have more questions?

Contact us directly — we are here to help you.

TOS — THE OWN STYLE
Premium streetwear with an authentic soul.